Privacy Policy

We at Stickler are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

(1) What information do we collect?

We may collect, store and use the following kinds of personal data:

(a) Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our services

(b) Information that you provide to us for the purpose of requesting quotes or other information

(c) Any other information that you choose to send to us

(2) Cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may use both “session” cookies and “persistent” cookies on the website.  We will use the session cookies to keep track of you whilst you navigate the website. We will use the persistent cookies to enable our website to recognise you when you visit.

Session cookies will be deleted from your computer when you close your browser.  Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We use Google Analytics to analyse the use of this website.  Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers.  The information generated relating to our website is used to create reports about the use of the website. Google will store this information.  Google's privacy policy is available at: http://www.google.com/privacypolicy.html.

Most browsers allow you to refuse to accept cookies.  (For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.)  This will, however, have a negative impact upon the usability of many websites.

(3) Using your personal data

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

(a) Administer the website

(b) Improve your browsing experience by personalising the website

(c) Enable your use of the services available on the website

(d) Supply to you services purchased via the website

(e) Send statements and invoices to you, and collect payments from you

(f) Send you general (non-marketing) commercial communications

(g) Send you email notifications that you have specifically requested

(h) Send you email marketing communications relating to Stickler which we think may be of interest to you (you can inform us at any time if you no longer wish to receive marketing communications)

(j) Deal with enquiries and complaints made by or about you relating to the website

Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.

We will never provide your personal information to any third parties for the purpose of direct marketing.

As well as processing payments via BACS/wire, our financial transactions are handled through our payment services providers, Stripe or PayPal. You should only provide your personal information to Stripe or PayPal after reviewing their respective privacy policies (available at www.stripe.com and www.paypal.com). We will share information with Stripe or PayPal only to the extent necessary for the purposes of processing payments you make via invoices we send you.

(4) Disclosures

We may disclose information about you to our employees and subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose information about you:

(a) To the extent that we are required to do so by law

(b) In connection with any legal proceedings or prospective legal proceedings

(c) In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)

Except as provided in this privacy policy, we will never provide your information to third parties.

(5) International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

Information you provide may be transferred to countries that do not have data protection laws equivalent to those in force in the European Economic Areas (EEA) or the USA.

You expressly agree to such transfers of personal information.

(6) Security of your personal data

We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password- and firewall-protected) servers.

Of course, data transmission over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the Internet.

(7) Your documents

When you submit documents to us, we use them only to provide quotations and complete the work you have requested.

Documents may be worked on by any employee of, or parties subcontracted by, Stickler Inc., where all such parties have been stringently tested prior to starting any work, and are subject to rigorous ongoing quality assessments to ensure their work continues to be at the highest possible standard. All parties are required to sign a contract before starting any work. This includes a confidentiality agreement, which stipulates that they do not disclose work to any other party, for any reason.

We treat your documents with the utmost confidentiality; other than employees or subcontractors of Stickler Inc., your work will never be disclosed or shared with any third parties.

We take intellectual copyright, classified material and other forms of confidential documents very seriously. The customer retains sole copyright, ownership and control over all materials submitted to us for proofreading/editing.

(8) Policy amendments

We may update this privacy policy from time to time by posting a new version on our website.  You should check this page occasionally to ensure you are happy with any changes.

(9) Your rights

You may instruct us to provide you with any personal information we hold about you.  Provision of such information may be subject to the payment of a fee (currently fixed at $40.00).

You may instruct us not to process your personal data for marketing purposes by email at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal data for marketing purposes.)

(10) Third-party websites

This website contains links to other websites. We are not responsible for the privacy policies or practices of third-party websites.

(11) Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

(12) Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email: shapeimage_13